Project Overview

245 Hammersmith Road is a 330,000 square foot office-led scheme in West London. The scheme also includes restaurants, retail, a new public plaza and secluded park which will be open to the public. The ambition is for the new public realm to be an important part of regenerating the centre of Hammersmith.

Legal & General commissioned Social Value Portal to quantify the social value of the development to help evidence their commitment to delivering social value, as set out in their corporate social value policy. Whereas most of their real estate portfolio consists of assets that are already built, 245 Hammersmith Road provides an opportunity to measure the social value delivered through construction.

The results have been shared across the supply chain, with the council and other community stakeholders. The results of the measurement during construction phase have been used by Legal & General and Social Value Portal to update targets and priorities for social value delivery in the next stages of development.

Measurement Approach

The National Social Value Measurement / TOMs Framework was used on this project. The framework was localised to be able to reflect the council priorities and the needs of the local community. The Social Value Portal then embedded the measures onto the online platform, “the Portal”, to ensure that targets are met throughout the lifetime of a development.

Measured Outcomes



Transparency: The National TOMs Framework and guidance includes publicly available rationales for all proxy values.

External assurance: The contractor and asset owners upload evidence to the Portal which is evaluated by Social Value Advisors to ensure that there is no overclaiming and the calculated value is accurate and robust. The National Social Value Measurement Framework was developed by the National Social Value Taskforce, which is a crosssector organisation, chaired by the Local Government Association.

Future considerations: Greater input from the local community on the scope of the outcomes so that the “social value action plan” for the contractor can respond to those needs in the most effective way.

For More Information:

Please contact Anna McChesney-Gordon Head of Consultancy at the Social Value Portal.

Jobs & Economic Growth Health, Wellbeing & the Environment Strength of Community
Apprenticeships Carbon Emissions Fundraising
Skills development Community engagement
Local spend
Primary Data Secondary Data
Project delivery data Unit Cost Database
Occupier data ONS data