Project Overview

*This case study is featured in UKGBC’s report, Building the Case for Net Zero: Retrofitting Office Buildings

Previously the office of a telephone operator, Tempo is being retrofitted into multi-let offices for up to 11 tenants in Maidenhead city centre. The client became a signatory to the Better Buildings Partnership Climate Change Commitment and therefore pledged to achieve net zero carbon for their real estate portfolio. As the current building lease was due to expire, it presented an opportunity to improve the efficiency of the building in line with these targets, whilst also increasing the rental value and attracting tenants that have their own ambitious sustainability targets.

The existing services, which are supplied by a local onsite energy centre with boilers, were coming to their end of life, therefore, Air Source Heat Pumps were installed for heating, cooling, and hot water, with the addition of PVs and electric vehicle charging points for part of the existing car park. In addition to converting to all-electric energy, the design makes allowance for mixed-mode ventilation. The building followed the NABERS Design for Performance (DfP) framework and achieved a design stage 5* rating, with a commitment from Legal & General to achieve this in use.

Key Sustainability Objectives/ Outcomes

Climate change mitigation

The carbon assessments achieved the below figures at stage 4 design:

  • Upfront Carbon (A1 A5) – 393 kg CO2e/m2,
  • Embodied Carbon ( A1-A5, B1–B5, C1-C4) 840 kg CO2e/m2
  • Operational Energy – 99.8 kWh/m2 per annum

This was based on most of the structure and façade being retained, with window replacements and the addition of an upper floor. The most impactful measures included; switching from gas boilers to ASHP, improving the efficiency of the AHUs (Air Handling Units), implementing demand-led ventilation, and refining the fabric performance.

As part of the Design for Performance process, it was necessary to model ‘off-axis scenarios’. These are iterations of the energy model that consider potential variations from the baseline design, such as future increased summer temperatures, failure or mis-operation of key systems, changes to occupancy, or increased air permeability.

The modelled operational energy performance of the building – which was completed in line with NABERS Design for Performance standards – was sufficient to achieve a NABERS 5* rating at the design stage, including the necessary margin.

Health, well-being and social value

Targeting £70 – £111million in social value over the lifecycle of the development through:

  • Jobs: promoting local skills and employment
  • Growth: supporting growth of responsible regional business
  • Social: healthier, safer, and more resilient communities

Lessons Learnt

The challenges the Design for Performance (DfP) process:

  • Plant efficiencies need to be maximised and pressure drops in ductwork reduced. This requires more space than typical installations.
  • Any spaces that may operate out of hours, such as a cafe, should be on independent systems. This avoids operating the main central plant for small loads.
  • Refrigerant leakage is a major factor in whole-life carbon. This accounts for 17% of the overall emissions, so using low Global Warming Potential (GWP) refrigerants is key. This was a major factor in why an ASHP solution was progressed as opposed to VRF.
  • Enhancing the metering strategy to monitor the energy usage of all MEP services can allow the landlord to investigate and inform the maintenance of any equipment that is using more energy than the intended design.
  • Plant efficiencies need to be maximised and pressure drops in ductwork reduced. This requires more space than typical installations.
  • Any spaces that may operate out of hours, such as a cafe, should be on independent systems. This avoids operating the main central plant for small loads.
  • Refrigerant leakage is a major factor in whole-life carbon. This accounts for 17% of the overall emissions, so using low Global Warming Potential (GWP) refrigerants is key. This was a major factor in why an ASHP solution was progressed as opposed to VRF.
  • Enhancing the metering strategy to monitor the energy usage of all MEP services can allow the landlord to investigate and inform the maintenance of any equipment that is using more energy than the intended design.
Copyright: Architype/Jack Hobhouse
Copyright: Architype/Jack Hobhouse
Copyright: Architype/Soren Kristensen
Copyright: Architype/Soren Kristensen
Copyright: Architype/Soren Kristensen

Related