How Tailored ESG Training Helped Newmark Build Confidence Across Its UK Service Lines

This was the best CPD i’ve done in the 10 years i’ve been here.”
Phil Weller, Partner, Building Consultancy and Lease Exit
That was the feedback from one participant after a series of tailored ESG training workshops delivered across Newmark’s UK service lines.
Our sustainability Foundations for Real Estate courses are aimed at businesses working across the built environment who wish to improve and refresh foundational sustainability knowledge across their organisation and provide the support and space for individuals to reflect on their role and scope for action. They offer a clear, practical overview of sustainability in the context of real estate, setting out the case for action from a scientific, regulatory and business perspective.
More information on our Tailored Learning & Leadership Training.

The Importance of ESG
Newmark is a leading commercial real estate adviser with a significant UK presence, providing services across areas including capital markets, leasing, planning and valuation.
As sustainability becomes an increasingly important part of the real estate conversation, Newmark wanted to build knowledge, confidence and capability across its teams – helping people understand the issues, their relevance to the industry, and the role they can play in delivering better outcomes for clients.
With sustainability and ESG rising rapidly up the agenda in the built environment for clients, lenders and consultants, upskilling Newmark’s UK service lines had become important for the business.

The Training
The aim was to build a broad and practical knowledge base across teams, so people felt better equipped to engage with the topic in their day-to-day roles.
Working closely with the Newmark team, we developed four workshops tailored to different parts of the business – Occupier Solutions, Corporate Property Management, Planning and Development, Building Consultancy and Lease Exit and Valuations.
Together, They Were Designed To

Demystify key sustainability concepts in the built environment.
Explore their relevance to the real estate industry, including client and policy drivers.
Provide deeper dives into topics most relevant to different service lines.
Show how sustainability related to participants’ own roles and their ability to support better outcomes.
Build confidence and fluency in discussing sustainability with clients.
the sessions didn’t just build knowledge, they gave colleagues the confidence to have more informed, credible conversations with clients and to start embedding sustainability into their day-to-day work.”
Lea Vavrik, head of esg, europe & UK, who comissioned the series
UKGBC translated complex sustainability topics into practical, role-specific insights for our teams.”
Lea Vavrik, Head of ESG, Europe & UK
As with all UKGBC training, the workshops were designed to be engaging, practical and participative, creating space for delegates to ask questions, test ideas and unpack the complexities of sustainability and ESG in a way that felt relevant to their work.
They were all expertly run by our in-house facilitation team and supported by our technical team, who provided valuable insights into ESG, climate mitigation, risk and climate resilience.
Across the sessions, we explored topics including sustainability drives, climate risk and adaptation, certifications across the sector, green leases and more – helping teams build both understanding and confidence in an area that is becoming increasingly central to the future of real estate.
The Outcome
Through each workshop, we saw teams develop and understand their agency for sustainability. Through all the sessions, people were able to appreciate the drivers for clients and the wider sector, and to link those through to their day-to-day work.
And we saw hoe teams realised that they can be proactive in developing their service offers to include sustainability more explicitly; that they can be confident in asking questions of clients and pushing for more sustainable outcomes.
Finally we watched as teams and people who work for the same organisation made connections and build partnership – and for us, that alone was a great outcome!

If you’re interested in our service lines training, get in touch with our learning team for a discovery call. We’d love to co-create an offering tailored to your specific needs and ambitions.
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