Opportunity ends on 6 Dec, 2026

Membership Coordinator

We are seeking a confident Membership Coordinator who is keen to play a key role in our Membership team.
Future opportunity
SalaryStarting from £29,000
Length of ContractFull time, fixed-term – 18 month contract
Hours of work37.5 hours per week (normally 9am – 5.30pm, flexible options available with agreement)
Benefits28 days holidays plus Bank holidays
3 days closure between Christmas and New Year
Enhanced Pension
BUPA Cashback Scheme

The Membership Coordinator role is an important one within a small but strong and highly motivated membership team. You will also work closely with different members of the UKGBC team to support our membership retention and recruitment activities.

The ideal candidate will have a positive, can-do attitude and thrive in a busy working environment.   All UKGBC team members are also actively supported in their own ongoing learning and personal development. The whole team is brought together on a regular basis to foster a connected, diverse, and highly engaged culture that benefits the individuals and the organisation.

Apply here

Key responsibilities:

  • First point of contact for all enquiries via UKGBC website, emails or otherwise
  • Support recruitment and onboarding/induction of new members, including hosting webinars.  
  • Support the full use of UKGBC’s CRM system, Salesforce, to drive member recruitment and member engagement, as well as internal processes and financial reconciliation 
  • Support the research, analysis and presentation of membership and prospect member data.   
  • Liaise with members to improve their overall engagement with UKGBC and to inform them of specific activities they could benefit from. 
  • Coordinate timely responses to key members.  
  • Support timely updates of UKGBC membership materials, including website updates, presentations, and social media accounts.  
  • Support the drafting and delivery of member communications and blogs.   
  • Support the analysis and presentation of member engagement reports and annual survey.  
  • Organise, attend and minute internal and external membership-related meetings and events with existing members and prospects.   
  • Support with admin tasks across the membership and marcomms team, as required. 
  • Supporting the finance team, including, for example, debtor chasing, setting up new members, notifying invoice amendments/reversals/replacements and membership lapses. 
  • Take part in regular meetings and away days related to UKGBC culture, operations and workstreams.   
  • Champion the organisational culture by adopting a solutions-driven, positive, and efficient attitude.   
  • Demonstrate agility and flexibility to perform duties that may be outside core accountabilities. 
Apply here