Lifts as a service

M-Use is a unique elevator leasing model. Instead of being an owner, customers are users, and only pay for the product as such. To ensure M-Use is circular and stays that way, Mitsubishi apply circularity principles such as: 

• Reuse – during the production process, Mitsubishi try to reuse as much as possible, using smart design. All information about the materials that we (re)use is set out in a Madaster materials passport. This passport indicates where materials are used, how they are processed or installed and their financial value over time. 
• Redesign – smart and re–installable designs. 
• Reuse – certain elevator components can easily be repaired and then reused at other locations. 
• Repair – Mitsubishi use sensors to constantly monitor the impact of usage on the wear and tear of elevator components. As a result, they can carry out very specific maintenance and repairs. 
• Recycle – for any materials that cannot be reused. 
• Recover – to generate electricity, using any materials that cannot be reused or recycled. 

With M-Use, a customer sets their own rate of investment, and then spreads the investment costs over a longer period. There is an up to 40 year elevator guarantee. With M-Use, a customer is guaranteed working elevators for a fixed annual cost that includes repairs, replacements and inspections by third parties. An analysis undertaken by Mitsubishi and others showed that leasing a Mitsubishi elevator is likely to cost around US$14,500 (€13,000) less than purchasing an industry standard elevator over a 30 year period (see below).