Problem Addressed

How to increase the lifespan of products and identify materials or parts of highest value and make them suitable for re-use, refurbishment, and recycling. Aiming to lower the usage of raw materials, and CO2 footprint.  

Solution Overview

M-Use is a unique elevator leasing modelInstead of being an owner, customers are users, and only pay for the product as suchTo ensure M-Use is circular and stays that way, Mitsubishi apply circularity principles such as: 

  • Reuse – during the production process, Mitsubishi try to reuse as much as possible, using smart design. All information about the materials that we (re)use is set out in a Madaster materials passport. This passport indicates where materials are used, how they are processed or installed and their financial value over time. 
  • Redesign – smart and reinstallable designs. 
  • Reuse – certain elevator components can easily be repaired and then reused at other locations. 
  • Repair – Mitsubishi use sensors to constantly monitor the impact of usage on the wear and tear of elevator components. As a result, they can carry out very specific maintenance and repairs. 
  • Recycle – for any materials that cannot be reused. 
  • Recover – to generate electricity, using any materials that cannot be reused or recycled. 

With M-Use, a customer sets their own rate of investment, and then spreads the investment costs over a longer period. There is an up to 40 year elevator guarantee. With M-Use, a customer is guaranteed working elevators for a fixed annual cost that includes repairs, replacements and inspections by third parties. An analysis undertaken by Mitsubishi and others showed that leasing a Mitsubishi elevator is likely to cost around US$14,500 (€13,000) less than purchasing an industry standard elevator over a 30 year period (see below).  

Case Study

Dutch property developer Delta Development Group (DDG) and Mitsubishi Elevator Europe (MEE) teamed up with professionals from KPMG in the Netherlands. They used KPMG’s True Value methodology, which quantifies environmental and social impacts in financial terms, and applied it to Mitsubishi’s elevator leasing concept, M-Use. The study compared a leased Mitsubishi elevator with a typical office elevator (6 floors, Usage category 4) in the Netherlands over a 30 year period. The results showed than leasing rather owning elevators makes sense from both a financial and societal value perspective. 

Facts and Figures


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